Phone repairs.
Stay connected.
A cracked screen, a battery that won't last or a phone that won't charge? Tell us what's happening with your iPhone, Samsung or other phone.
Inside Leeds University Union.
Open to everyone.
Your phone.
Your next step.
Choose the make, then tell us what's happening.
We will confirm the options for your particular model.
Not sure which make? You can go straight to your enquiry.
What happens when you use it?
Choose a symptom if it helps. You can also describe the problem in your own words.
Don't know the model?
Start with what you know.
More than
a screen swap.
A phone that won't charge may have a problem with its port, battery or charging circuit. We investigate the fault and explain the repair before you decide. If we find additional damage, we speak to you before carrying out extra chargeable work.
Ask us about your phoneA clear answer.
Then a repair you approve.
You don't need to know which part has failed. Tell us what happens and we'll help with the next step.
Tell us the problem
Message us with the model and symptoms, or bring your device into the shop.
Understand your options
We agree any diagnostic fee beforehand, investigate the fault and explain the repair quote.
Approve, repair, collect
You approve the work. We complete the agreed repair, check the device and contact you about collection.
More damage? We speak to you first. If we find additional work is needed, we explain it and agree a revised cost before carrying out extra chargeable repairs.
Let's give it
more life.
Tell us what you have and what's happening. Start with what you know.
Already have a repair with us?
Ask for an update
Giving Tech More LifeOn campus.
Open to everyone.
Find Gadgets Fix inside Leeds University Union.
Students, staff and everyone else in Leeds are welcome.
Come and see us
Gadgets FixInside Leeds University Union
Lifton Place, Woodhouse
Leeds LS2 9JZ
Opening hours
- Monday to Friday
- 9:30am to 5pm
- Saturday and Sunday
- Closed
You can visit during opening hours without messaging first.
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Before you
bring it in.
Can you give me a price before I visit?
Tell us the make, model and symptoms first. Some faults need a diagnostic assessment before we can confirm the repair and price. Any diagnostic fee is agreed beforehand.
What if I decide not to go ahead?
A diagnostic fee applies if you decline the repair after diagnosis. We agree that fee with you before starting the assessment. Extra chargeable repairs only go ahead after you approve them.
Do you repair my particular model?
Choose the make and tell us the model if you know it. We will confirm the options for your phone and whether suitable parts are available before you decide.
I do not know the model. Can I still ask?
Yes. Tell us what you know and describe the problem. You can send a photo of the phone in WhatsApp or email. Please leave out passwords, passcodes and personal information.
How long will the repair take?
Timing depends on the fault and any parts needed. We will discuss the expected timescale with you when we know what the repair involves.
